1. Inquiring about and coordinating water-related business for the general public.
2. Looking up and facilitating the processing of neglected cases for the civilians.
3. Administering to the people’s petition cases.
4. Administering to the national indemnity cases.
5. Looking up and explaining rules and regulations of laws, government decrees or 5.orders.
6. Instruction on or help in filling in the application forms.
7. Other related business needed guidance from the office.
8. Other general public services.